FAQ

Who uses our products?

Our products are built for small and large size businesses (in other words anybody shipping truckload freight, from 1 truck a week to 100 or more a day). These clients have at least one business goal in common, and that is to make their logistics process work better. Each product is successful as the result of not falling into the trap of making what should be a simple cost effective transportation management solution into an overblown, hard to implement challenge.

Everyone loves simple tools that help get the job done.

Help and Support:

We are at your service. Customer Help and Support is provide through our Customer Response Center contact us and we will respond prompty to resolve the issue.

What type of companies use eRoutingGuide.com products?

If your companyships freight anywhere in the world,there is a product geared towards helping your logistics operation work better. Businesses of all sizes and across many industries are using eRoutingGuide.

How is eRoutingGuide different from other Transportation Management Systems?

eRoutingGuide offers simple, low cost, and easy to implement transportation technology to businesses typically ignored by large TMS system providers. The solution is web-based and offers low cost, highly functional solutions.

How does I get started?

Click on the product to get more information: ShipAssist , Routing Guide , EasyTMS .

How does ShipAssist help my shipping department work better?

ShipAssist prevents unnecesary phone calls and conversations with drivers and dispatchers asking for basic facility information, like directions and hours. It also provides a way for drivers to be checked in and assigned a door location without the driver entering the shipping office - all through the website or a phone.

Why is a web-based solution the best choice? CLICK HERE